Privacy and Cookies Policy
Version: 1.0
Effective from: 23 July 2026
Last updated: 23 July 2026
This Policy explains how SAHIL KOTHARI ENTERPRISES PRIVATE LIMITED (“Company”, “My Classifieds”, “we”, “us”) handles personal data when you use `myclassifieds.in`.
1. Data controller/fiduciary
Legal entity: SAHIL KOTHARI ENTERPRISES PRIVATE LIMITED
CIN: U74999PN2014PTC150594
Registered office: Vardhaman Capital, Plot No. 13, Gat No. 42/1, Mouje Rui, Taluka Baramati, District Pune, Maharashtra – 413133
Privacy grievance contact: Shekhar V. K., Grievance Officer | `connect@myclassifieds.in` | +91 9673931166
General support: `connect@myclassifieds.in` | `+91 9673931166`
2. Scope
This Policy covers account registration, OTP verification, ad posting, browsing/search, contact choices, payments for listing services, grievances, moderation and support. A third-party website or app has its own policy.
3. Personal data we collect
We collect only data reasonably necessary for enabled features:
| Data | Examples | Source |
|---|---|---|
| Account data | mobile number, name, email if provided, user ID, language, city | you |
| Verification/security data | OTP request/result, timestamps, IP address, device/browser, login and risk signals | you/device/provider |
| Advertisement data | title, description, category, price, location, advertiser capacity, business details, regulated declarations | you |
| Contact preferences | public number choice, call/WhatsApp choice, enquiry preference | you |
| Media, where enabled | submitted photographs and file metadata; current feature state must match the launch sheet | you |
| Location/search data | selected city/locality, radius and approximate location; precise location only if specifically enabled and permitted | you/device |
| Payment/billing data | plan, order ID, gateway payment reference/status, amount, tax/invoice data, refund details | you/payment provider |
| Communications | support requests, grievances, reports, moderation responses, consent and policy notices | you/us |
| Usage/cookie data | page, search, referral, session, preference and analytics events where enabled | browser/device |
| Legal/compliance data | notices, verification evidence, takedown and law-enforcement records | complainant/user/authority |
We do not intentionally collect your card PIN, UPI PIN, OTP value after verification, banking password or full card details. Payment credentials are handled by the payment provider. Do not publish Aadhaar, PAN, bank details, full identity documents, health information, another person’s data or private communications in an advertisement.
4. Purposes
We use data to:
• register and secure accounts and verify mobile-number possession;
• receive, review, publish, rank, expire and manage advertisements;
• enable the contact method you choose;
• provide paid listing services, receipts, invoices, refunds and customer support;
• prevent spam, fraud, unsafe activity and policy evasion;
• moderate content, resolve grievances, act on legal notices and preserve evidence;
• send service, security, expiry and policy communications;
• send marketing only after separate, optional consent;
• measure reliability and improve the platform using proportionate data;
• maintain accounting, tax, company and legal records; and
• comply with the IT Act, Intermediary Rules, consumer law, CERT-In directions, court/government orders and other applicable law.
5. Legal grounds and consent
Where consent is required, it must be free, specific, informed and given through a clear affirmative action. Necessary service processing is separated from optional marketing, non-essential analytics, public telephone display and precise location.
You may withdraw consent through account settings, the method shown at collection, or the privacy contact. Withdrawal does not invalidate earlier lawful processing and may prevent a feature that requires the data from continuing.
6. Public advertisement data
Advertisement content and the contact information you choose to expose are public and may be viewed, copied or indexed. Use only the locality and contact information necessary for the advertisement. Do not publish an exact residential address unless genuinely necessary and safe.
Where possible, the product should default to platform contact controls rather than publicly displaying the full telephone number. If you choose a WhatsApp link or public telephone display, the consequence must be shown before publication.
7. Sharing
We may share the minimum required data with:
• OTP, hosting, database, security, content, email/SMS, payment, analytics, maps/location and customer-support providers;
• professional advisers, auditors and insurers under confidentiality;
• another user only according to your advertisement/contact choice;
• a successor in a lawful merger, restructuring or business transfer, subject to notice and applicable law;
• courts, authorised government agencies, law enforcement, CERT-In or regulators when lawfully required; and
• claimants/counterparties where necessary for a properly verified legal or intellectual-property process.
We do not sell personal data. We do not permit vendors to use data for their unrelated marketing. Vendor access must be contractually restricted, secured and logged.
8. Cross-border processing
Some approved providers may process data outside India. We will use vendors and safeguards permitted by applicable Indian law and any government restriction then in force. CERT-In-required logs must be maintained within Indian jurisdiction.
9. Retention
We retain data only for the purpose, safety, dispute and legal period described below:
| Record | Standard period |
|---|---|
| Active account/profile | while active |
| Registration information after cancellation/withdrawal | at least 180 days |
| Published/expired ad and moderation history | generally 180 days after expiry/removal; longer for dispute/legal hold |
| Removed content and associated records | at least 180 days, or longer if lawfully required |
| OTP/security/application logs | rolling 180 days where part of ICT/security logs |
| Grievance, report, IP and enforcement file | 3 years after closure; content/evidence minimums still apply |
| Payment, invoice, accounting and tax records | up to 8 financial years or longer where law requires |
| Policy acceptance and consent evidence | account duration plus 3 years, or longer for an active dispute |
| Optional marketing data | until withdrawal, plus a minimal suppression record to honour opt-out |
| Backups | overwritten on the documented backup cycle unless isolated by legal/security hold |
When a period ends, data is deleted, anonymised or securely isolated unless a legal hold applies.
10. Security
We use proportionate administrative, technical and physical safeguards, including access control, least privilege, encryption in transit, secure secrets, logging, backup, vulnerability management, vendor review and incident response.
No online system is risk-free. Report suspected security issues to `connect@myclassifieds.in`. Do not publicly disclose personal data or exploit a vulnerability.
11. Data breach
We assess and contain suspected incidents, preserve evidence, notify CERT-In within the applicable six-hour period for reportable incidents, and notify affected persons and the Data Protection Board when the relevant DPDP provisions require it.
12. Your choices and rights
Subject to applicable law, you may:
• ask what personal data is processed and obtain a summary;
• correct inaccurate or incomplete account information;
• delete an ad or request account erasure;
• withdraw optional consent;
• opt out of marketing;
• change public contact choices;
• submit a grievance; and
• nominate another person where the DPDP right becomes applicable.
Submit a request through /contact or `connect@myclassifieds.in`. We may reasonably verify identity. Erasure does not extend to records we must retain for law, security, fraud prevention, accounting, evidence or legal claims.
13. Children
The platform is for account holders aged 18 or above. We do not knowingly permit a child to register, post or buy a plan. If you believe a child has provided data, contact the Grievance Officer. We will investigate and remove or restrict it as law requires.
14. Cookies and similar technologies
Essential
Essential cookies/local storage support session security, OTP flow, language, consent preference, load balancing and fraud prevention. They cannot be disabled through the consent panel if the service cannot work without them.
Optional analytics
Analytics cookies operate only if enabled in production and, where required, after consent. They measure aggregate use and performance. Advertising pixels must remain off unless separately approved, documented and consented to.
The cookie panel must offer:
• “Use essential only”;
• “Allow analytics”;
• “Manage preferences”; and
• an equally easy withdrawal method.
Do not use pre-ticked consent, forced action, false urgency or confusing button design.
15. Marketing
Marketing by email, SMS or WhatsApp requires a separate unchecked opt-in. Service messages are not marketing. Every marketing channel must offer a functional opt-out. We and our messaging vendors must comply with applicable telecom commercial-communication requirements.
16. Automated moderation and ranking
We may use automated signals to detect fraud, duplicates, prohibited content, synthetic content or policy risk, and to support ranking. Material adverse moderation should allow human review where reasonably appropriate. We do not publish proprietary weights. See the Ranking and AI Content policies.
17. Complaints
Privacy grievances may be sent to:
Privacy grievance contact: Shekhar V. K., Grievance Officer
Email: `connect@myclassifieds.in`
Postal address: Vardhaman Capital, Plot No. 13, Gat No. 42/1, Mouje Rui, Taluka Baramati, District Pune, Maharashtra – 413133
Telephone: +91 9673931166
The intermediary grievance timeline in the Grievance Policy applies where relevant. Statutory remedies remain available.
18. Changes
We will publish the new version and effective date. We will notify users and seek renewed consent where a material change introduces a new purpose or materially changes their rights.
19. Contact
SAHIL KOTHARI ENTERPRISES PRIVATE LIMITED
CIN: U74999PN2014PTC150594
Registered office: Vardhaman Capital, Plot No. 13, Gat No. 42/1, Mouje Rui, Taluka Baramati, District Pune, Maharashtra – 413133
`connect@myclassifieds.in` | `+91 9673931166`